Nike Retail Customer Service Lead (Surrey)

Nike Retail Customer Service Lead (Surrey)

11 Nov
|
Retailors
|
Surrey

11 Nov

Retailors

Surrey

Connect Nike customers with the right products through exceptional service, sales techniques, and product knowledge. This Lead role supports Retailors’ Canadian operations.

Working for Retailors Sports Inc., Nike’s official operating partner in Canada, you will serve customers while supporting all store departments. You will handle complex transactions, contribute to sales, and provide expertise in selected operational areas. The role also includes employee priorities, brand initiatives, reporting, Visual communication, and physical site maintenance.

Key Responsibilities:

- Use product knowledge to connect customers with products
- Drive sales through customer service and sales techniques
- Support cashier, Shipping and Receiving, or visual merchandise functions




- Perform associate activities across store departments
- Participate in brand initiatives and company programs

Requirements:

- High school diploma or equivalent
- Two years of retail experience
- One or more years of leadership experience
- Basic computer skills, including Microsoft Office
- Ability to twist, bend, squat, reach, climb, and stand

Apply customer service, product knowledge, and retail leadership experience while supporting Nike customers and store teams in Guildford.

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📌 Nike Retail Customer Service Lead (Surrey)
🏢 Retailors
📍 Surrey

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