Support guest satisfaction at Microtel Inn & Suites by Wyndham Kitimat, BC, using hospitality experience, communication, and professional problem solving.

MasterBUILT Hotels seeks a part time Guest Services Associate for its Microtel property. This role focuses on exceptional service, positive responses to complaints, and appropriate follow-up. You will also share local information, complete delegated paperwork, and maintain a clean workspace.

Key Responsibilities:

- Ensure every guest receives exceptional service
- Resolve requests and complaints with positive solutions
- Offer restaurant, driving, transportation, and local service information
- Complete delegated paperwork, accounting, and basic data processing
- Maintain a clean front desk workspace

Requirements:

- One to two years of customer service-oriented experience
- Hospitality experience considered an asset
- Familiarity with photocopiers, scanners, and office equipment
- Ability to demonstrate teamwork and interpersonal communication
- High School Diploma or GED required

Apply guest care, hospitality knowledge, and organized follow-up while supporting Microtel’s Kitimat hotel operations.

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📌 Microtel Hotel Guest Service Associate (Kitimat)
🏢 MasterBUILT Hotels
📍 Kitimat