Support Apex Industries employees with Windows 11 troubleshooting and Microsoft 365 administration in a responsive IT support role. Maintain reliable desktop computing.

Apex Industries seeks an IT Support Specialist to deliver day-to-day technical assistance across employee technology. You will troubleshoot Windows 11, Microsoft 365, printers, mobile devices, and business applications. The position also includes onboarding, offboarding, workstation deployment, asset records, and helpdesk communication.

Key Responsibilities:

- Provide timely technical support to employees
- Troubleshoot Windows 11 and Microsoft 365 issues
- Set up accounts, equipment, software, and permissions
- Manage support requests and escalate complex issues
- Maintain accurate helpdesk tickets and documentation

Requirements:

- Two to three years of Help Desk experience
- Familiarity with PDQ Deploy or Microsoft Intune
- Working knowledge of Windows 11 and Microsoft 365
- Understanding of hardware, software, networking, and Active Directory
- Robust customer service and communication skills

Apply your troubleshooting, Microsoft 365, and customer service skills supporting Apex Industries employees and desktop technology.

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📌 IT Support Specialist Windows 11 (Moncton)
🏢 Eastern College
📍 Moncton