Deliver overnight guest services for Basecamp as a Full time Night Auditor, balancing accounts and handling requests across boutique hotel properties.

This permanent position supports guests arriving at night, manages reservations, and reconciles daily accounts. You will also need availability for morning and evening shifts when required. Success requires organization, attention to detail, computer proficiency, and independent problem-solving across multiple properties.

Key Responsibilities:

- Respond to booking queries by telephone, email, and in person
- Check in nighttime arrivals and handle guest requests
- Reconcile accounts promptly after the day shift
- Monitor properties for security and quiet-hour compliance
- Maintain organized, professional front desk and common areas

Requirements:

- Availability for AM, PM, and night audit shifts
- Strong organizational skills and attention to detail
- Ability to work independently with little supervision
- Computer, telephone, and Property Management System proficiency
- Ability to communicate with guests across multiple properties

Use guest service, account reconciliation, and property systems expertise to support Basecamp overnight operations.

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📌 Full-Time Night Auditor Guest Services (Banff)
🏢 Everwild
📍 Banff