Strengthen customer connections as a Shift Leader with NorthernReflections, Ricki’s, and Cleo, supporting fashion retail teams throughout assigned shifts.

This store leadership position reports to the Store Manager and helps deliver exceptional in-store experiences. You will provide floor leadership when management is absent, follow customer service standards, and build loyalty through enrollment. Coaching associates, meeting sales goals, and communicating professionally are central to daily execution.

Key Responsibilities:

- Provide floor leadership without the Store or Assistant Manager
- Deliver outstanding service through the customer service program
- Promote and enroll customers in the loyalty program
- Coach associates and provide performance feedback




- Communicate clearly with customers and coworkers

Requirements:

- Excellent customer service and selling skills
- Robust interpersonal skills to motivate and inspire teams
- Minimum one to two years retail or customer service experience
- Proven ability to drive sales and team performance
- Ability to stand, climb ladders, and handle merchandise boxes

Use team motivation, selling expertise, and service leadership to represent three established Canadian fashion retail brands.

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📌 Fashion Retail Supervisor Customer Experience (Saskatoon)
🏢 Northern Reflections
📍 Saskatoon