Front Desk Associate - Park Royal

Department: Operations

Employment Type: Permanent - Part Time

Location: Vancouver, BC

Reporting To: Operations Lead

Compensation: CA$19.00 - CA$22.00 / hour

Description

Clinic Location: Myo Park Royal — 707 Main St #110, West Vancouver, BC V7T 0C1

We’re looking for an exceptional part-time Front Desk Associates (FDAs) to join our dynamic team at Myo As one of the first faces our clients see, you’ll play a key role in delivering an elevated, seamless experience that keeps them coming back.

The ideal candidate will be available to work 2–4 shifts per week from the following schedule:

- Monday PM (1:00 pm-8:30 pm)
- Wednesday PM (1:00 pm-8:30 pm)
- Thursday PM (1:00 pm-8:30 pm)
- Sunday AM (8:45-4:30)

FDAs will bring energy and hospitality to a clinic known for its vibrant community and expert care. You’ll help keep day-to-day operations running smoothly, support our clinicians, and ensure every client feels welcomed and empowered. If you’re passionate about people and love a fast-paced, wellness-driven environment, we’d love to meet you

Who We Are

Myo is contemporary physical therapy to futureproof your body. Through 1:1 expert care, our team of physical therapists, chiropractors, and massage therapists use full-body awareness and proactive insights to intercept injury, reduce pain, and improve your every day.

Join us in our mission to raise body IQ globally #FutureproofYourBody





Why Work at Myo

- More than a typical front desk role — you play an important part in shaping each client’s experience and helping them feel supported from the moment they walk in.
- Grow in a company that invests in you — benefit from ongoing coaching, mentorship, and access to personal development resources that help you build skills you’ll use for life.
- Develop sales and client experience skills — learn how to educate clients, recommend services, and create a seamless experience that keeps people coming back.
- Gain hands-on experience in hospitality — deliver a high-quality, personalized experience that goes beyond expectations and sets the tone for every visit.
- Work that feels meaningful — be part of helping people move and feel better, while being valued as an individual on your team.

What You'll Do

- Deliver exceptional, on-brand client service across phone, in-person, and written communication
- Guide recent clients through Myo’s services with clear, confident messaging
- Manage and optimize clinic schedules, bookings, and waitlists
- Accurately handle billing, claims, invoices, and client documentation
- Keep the clinic clean, stocked, and running smoothly day-to-day
- Support client follow-ups, marketing efforts, and business-driving initiatives
- Collaborate with team members to ensure smooth shift transitions

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📌 Front Desk Associate (Vancouver)
🏢 Myo
📍 Vancouver