Deliver courteous customer support as a part time Customer Service Representative in Barrie, Ontario, using communication and problem-solving skills.

The Brick is seeking a Customer Service Representative to support customers across phone, email, and chat. You will address inquiries, resolve issues, and facilitate smooth transactions. The position requires customer service experience, English communication, CRM familiarity, and Microsoft Office proficiency.

Key Responsibilities:

- Respond promptly to inquiries through phone, email, and chat
- Resolve complaints by researching answers and guiding solutions
- Process orders, forms, applications, and requests accurately
- Maintain detailed customer interaction and transaction records




- Collaborate with departments to resolve complex issues

Requirements:

- High school diploma or equivalent
- Proven customer service experience or related background
- Strong written and verbal English communication skills
- Basic computer, CRM, and Microsoft Office proficiency
- Ability to manage multiple tasks in quick-paced environments

Support customer retention at The Brick through accurate transactions, issue resolution, and professional communication across service channels.

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📌 Part Time Customer Service Representative (Barrie)
🏢 The Brick
📍 Barrie