Bistro Service Attendant (Food and Beverage)

Yora Nordic Spa Kananaskis | Kananaskis, Alberta

Full-Time, Hourly | Bistro Manager/Supervisor

The Opportunity

At Yora Nordic Spa Kananaskis, the Bistro is more than a place to dine. It is an important part of the wellness journey, a welcoming space where guests can pause, nourish themselves, and reconnect with others.

As a Bistro Service Attendant , you will help create a dining experience that feels effortless, relaxed, and unhurried. From warmly welcoming and seating guests to preparing tables and supporting service, your attention to detail ensures every guest feels comfortable and cared for.

Through genuine hospitality, teamwork, and thoughtful service, you will help create the Social Connection that makes the Yora guest journey memorable.

What You'll Do

Create an Exceptional Guest Experience

- Welcome and seat guests with warm, genuine, and attentive hospitality.
- Help create a relaxed, welcoming, and unhurried Bistro experience.
- Provide accurate information about the Bistro, menu offerings, and expected wait times.
- Anticipate guest needs and respond promptly with care and professionalism.
- Support Servers and Bartenders in delivering attentive and well-paced service.
- Assist with guest concerns and involve a Supervisor when additional support is required.
- Help guests feel comfortable, nourished, and able to enjoy their time together.

Support Bistro Operations

- Assist with reservations, wait lists, seating arrangements, and guest flow as assigned.
- Clear, clean, reset, and prepare tables efficiently while maintaining a relaxed dining experience.
- Maintain clean, organized, stocked, and guest-ready dining areas and service stations.
- Assist with food and beverage delivery, water service, and table maintenance.
- Ensure Servers and Bartenders have the supplies and support needed for efficient service.
- Complete assigned opening,



closing, cleaning, and side-work responsibilities.
- Communicate table availability, guest needs, and service updates with Front and Back of House teams.
- Follow established food safety, sanitation, responsible alcohol service, and workplace safety procedures.

Contribute to a Positive Team Environment

- Work collaboratively with Servers, Bartenders, Supervisors, and Kitchen team members.
- Provide timely assistance to teammates during busy service periods.
- Communicate clearly, respectfully, and professionally throughout each shift.
- Support smooth service flow through teamwork, organization, and attention to detail.
- Participate in onboarding, menu knowledge, service, and safety training.
- Take ownership of assigned responsibilities and seek guidance when needed.
- Contribute to a positive workplace built on hospitality, teamwork, and mutual respect.

Support Business Performance

- Maintain table readiness to support efficient seating and service without rushing guests.
- Help maximize seating availability through accurate table status and timely resets.
- Minimize waste, breakage, and unnecessary product loss.
- Use serviceware, supplies, and equipment responsibly.
- Maintain accurate guest orders and Point of Sale (POS) transactions when assigned.
- Keep service stations organized and stocked to support operational efficiency.
- Understand how guest flow, table readiness, and teamwork contribute to Bistro performance.

What You Bring

- Previous restaurant, hospitality, or guest-service experience is an asset but not required.
- Genuine interest in hospitality, wellness, and creating positive guest experiences.
- Warm, friendly, and confident communication skills.
- Strong listening skills and attention to detail.
- Ability to stay organized and manage multiple priorities in a fast-paced setting.
- Positive attitude and willingness to work collaboratively with others.
- Willingness to

📌 Yora Food and Beverage Attendant (Alberta)
🏢 Pomeroy Lodging
📍 Alberta