Clear English writing and user-focused content creation support CIBC employees through Knowledge Central in a hybrid Toronto work setting.

As a Junior Technical Writer, you will create and maintain internal documentation for frontline and back-office roles. Your work includes processes, policies, product information, communications, and legal guidelines. You will collaborate with Content Leads, Content Writers, French Content Specialists, Intake Consultants, and business partners.

Key Responsibilities:

- Create clear, concise, logical, accurate, complete documentation
- Modify writing style, tone, and complexity for audiences
- Communicate with business partners about content correctness
- Coordinate reviews to meet end-user and business needs
- Support content migration,



AI initiatives, and process improvements

Requirements:

- Current post-secondary student residing within Canada
- Working toward an English or Arts Bachelor’s or Master’s degree
- User-centric approach to content design and management
- Ability to work quickly while maintaining accuracy and detail
- Knowledge of Microsoft Office 365; Jira and Confluence are assets

Use adaptable technical writing, communication, and analytical skills to make CIBC information easier for employees to understand.

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📌 Junior Technical Content Writer (Toronto)
🏢 Canadian Imperial Bank of Commerce (Canada)
📍 Toronto