Reports to: General Manager At MEC, our purpose is to equip people for a lifetime of excellent outdoor experiences and adventure. Our home is on the trail-and everything we do is grounded in a deep belief in the power of the outdoors to build confidence, connection, and community. What sets MEC apart is our deep expertise, thoughtful product curation, and strong community connection, all focused on serving our members. Our teams bring lived outdoor experience and product knowledge to every interaction, helping members find the right gear and guidance for where they're going next. We curate products with intention—prioritizing quality, performance, andsustainability-so members can trust what they buy and how it's made. And we show up in our communities through local partnerships, events, and shared outdoor experiences that extend far beyond our store walls. Our leaders play a hands-on role in bringing these values and differentiators to life—building strong teams, leading with care and clarity, and ensuring every decision supports meaningful experiences for our members, our staff, and the places we love to explore. As the Assistant General Manager (AGM), you are the second-in-command and a critical partner to the General Manager in leading overall store performance, operations, and culture. You help translate strategy into action—ensuring priorities are executed consistently, standards are upheld, and teams are supported to deliver strong business results and an exceptional member experience. You work across all areas of the store, coaching and supporting Department Managers,



identifying risks and opportunities, and reinforcing disciplined execution across people leadership, service, merchandising, inventory, and compliance. Through visible floor leadership and strongcross-functional collaboration, you help build a high-performing, engaged, and inclusive store culture. What You'll Be Responsible For Store Performance & Execution Partner with the General Manager to drive overall store performance, including sales, margin, labour, and operational results Review and interpret store-level KPIs and financial results to identify trends, risks, and opportunities Coach and hold leaders accountable for key metrics such as Sales vs. Support informed decision-making that balances member experience, employee engagement, and financial outcomes Lead and develop store leaders through coaching, feedback, and performance conversations Support consistent and fair execution of performance, attendance, and people practices Support recruitment and onboarding of Senior Store Team members alongside the General Manager Reinforce training priorities and leadership development across the store Ensure teams are staffed, trained,



and supported to meet business and service needs Act as the Member Service Manager on the floor as required Champion consistent execution of member service standards across all departments Use floor observations and service insights to identify gaps and support targeted coaching through store leaders Support consistent execution across inventory, merchandising, visual, operations, and Tech Shop functions Monitor operational KPIs and elevate risks related to inventory, safety, loss prevention, and compliance Reinforce health & safety standards, loss prevention practices, and operational discipline across the store 3-5+ years of progressive people leadership experience in a multi-department retail, service, or operational environment ~ Proven ability to coach performance and apply people practices consistently and fairly ~ Experience with workforce planning, scheduling, and labour management ~ Passion for outdoor activities and alignment with MEC's purpose ~ Flexibility to work evenings, weekends, and holidays This is an active leadership role requiring regular presence on the sales floor and in back-of-house areas. The role includes standing, walking, lifting (up to 50 lbs), and navigating varied store environments while supporting daily operations and team leadership. Our Commitment to Inclusion MEC is an equal o pportunity emp loyer committed to building an inclusive, respectful, andbarrier-free workplace. We value diversity and believe our teams are stronger when everyone feels safe, supported, and able to be themselves at work.

📌 Store Manager (Vancouver)
🏢 Mountain Equipment Company (MEC)
📍 Vancouver