Build technical credibility at Siena as a Senior Solutions Engineer focused on APIs, integrations, and customer-facing demos across a distributed team.

You will own technical work across Siena’s customer lifecycle, from pre-sales discovery and demos through post-sales custom builds. The role combines B2B SaaS solutions engineering with ecommerce CX integrations, POCs, workflows, and deployment collaboration. You will work alongside AEs, Engineering, Product, and Deployment.

Key Responsibilities:

- Maintain Siena’s demo setting and asset library
- Run demos using prospect data and Siena agents
- Lead discovery and assess integration feasibility
- Own POCs and trials through Deployment handoff
- Build, test, and scope ecommerce CX integrations

Requirements:

- Five or more years in Solutions or Sales Engineering
- Pre-sales B2B SaaS demo and POC ownership
- Hands-on APIs, webhooks, authentication, and Postman experience
- Working knowledge of Shopify and CX helpdesks
- Ability to explain technical concepts to CX leaders

Bring solutions engineering, API integration, and ecommerce CX expertise to Siena’s customer lifecycle from discovery through deployment.

📌 Senior Solutions Engineer SaaS Integrations (Toronto)
🏢 Siena AI
📍 Toronto