Answer non-emergency police calls for the Regina Police Service using clear communication and sound judgment on rotating shifts. Help direct requests appropriately.
As a Non-Emergency Call Taker, you will serve as a first public contact for police assistance. You will gather information, document details, assess calls, and route requests. The permanent position includes paid training beginning in February 2027.
Key Responsibilities:
- Answer incoming non-emergency calls professionally and courteously
- Gather, clarify, and accurately record caller information
- Assess calls for response, referral, or escalation
- Maintain call records and occurrence documentation
- Direct information to appropriate police resources
Requirements:
- Grade 12 or equivalent and 50 words-per-minute typing
- Windows knowledge and experience working with the public
- Transparent speaking, good listening, and communication skills
- Ability to function under stressful circumstances
- Willingness to work rotating days, nights, evenings, and weekends
Bring accurate documentation, calm communication, and sound decision-making to non-emergency police communications in Regina.
📌 Non-Emergency Police Call Taker (Regina)
🏢 fnuniv
📍 Regina