Commercial insurance expertise and customer service guide this full-time Client Advisor role at Acera Insurance. Work requires detail-focused account support.

As a mid-level Client Advisor, you will support small business commercial insurance accounts through renewals and policy review. The work includes comparing carrier quotes, documenting account activity, and identifying coverage gaps. Acera Insurance is a Canadian employee-controlled brokerage with professionals across the country. Your responsibilities require commercial insurance knowledge, Microsoft Office skills, critical thinking, and strong client relationships.

Key Responsibilities:

- Compile renewal information and negotiate renewal terms
- Compare quote options across multiple insurance carriers




- Complete renewals 60 days in advance
- Review policies and recommend coverage improvements
- Produce certificates, schedules, pink cards, and claims reports

Requirements:

- Two-plus years of progressive insurance industry experience
- Robust knowledge of commercial insurance products
- Required RIBO license
- Microsoft Office Suite proficiency
- CIP or CAIB designation, or progress toward one, is an asset

Bring commercial insurance renewal, documentation, and customer service strengths to Acera Insurance’s Client Advisor team.

📌 Commercial Insurance Client Advisor (Ottawa)
🏢 Acera Insurance
📍 Ottawa