Use Microsoft 365 expertise and artificial intelligence interest to support users, troubleshoot technology, and test practical solutions in Montreal.

As the firm’s primary internal IT resource, you will collaborate with an external provider while handling user-facing technology needs. Your responsibilities span workstations, peripherals, onboarding, equipment inventory, procedures, and cybersecurity education. You will also assess automation opportunities and guide adoption.

Key Responsibilities:

- Support firm members with technology issues
- Prepare workstations, devices, and software
- Coordinate onboarding and departure technology requirements
- Document configurations and recurring solutions
- Design pilots, gather feedback, and measure results

Requirements:

- Robust knowledge of Microsoft 365 environments
- Comfort configuring and troubleshooting IT equipment
- Interest in artificial intelligence and automation
- Ability to explain technical concepts clearly
- Patience, discretion, and excellent client service skills

Apply Microsoft 365 support skills and thoughtful AI experimentation while helping users adopt secure, effective technology tools.

📌 Microsoft 365 AI Support Specialist (Montreal)
🏢 Lépine Talent
📍 Montreal