Protect Urban Academy’s technology environment in New Westminster through IT support, network administration, and cybersecurity expertise. Work across staff and student devices.
The IT Support & Security Specialist supports daily technical operations and long-term security initiatives at this gender-inclusive JK-12 independent school. You will troubleshoot hardware, software, and network issues while administering identity management, endpoint protection, firewalls, VPNs, and Wi-Fi. The position also supports privacy compliance, incident response, backups, system upgrades, and security awareness.
Key Responsibilities:
- Support hardware, software, and network issues across devices
- Administer identity access systems and secure authentication practices
- Monitor alerts and assist incident investigations and remediation
- Manage switches, firewalls, Wi-Fi, and VPN connections
- Maintain backups, disaster recovery, patches, and documentation