Drive scheduling operations by coordinating caregivers, resolving conflicts, and tracking staffing details with timely communication and careful prioritization.
This Scheduling Specialist manages workload through SMART Goals, personal initiative, and prioritization. You maintain caregiver schedules, monitor documentation, audit timecards, and protect established case margins. The position also supports hiring communication and positive caregiver-client relationships.
Key Responsibilities:
- Manage caregiver schedules and resolve emerging coverage conflicts
- Maintain appropriate gross profit margins for each case
- Track caregiver licensing and insurance expirations when assigned
- Audit timecards to verify scheduled and worked hours
- Provide internal input on Hiring for the Void
Requirements:
- Excellent verbal and written communication skills
- Minimum one year staffing, scheduling, or logistics experience preferred
- Creative problem-solving and solution-development abilities
- Client interaction skills with professionalism and patience
- Multiple-line telephone experience and call management skills
Use scheduling operations, documentation accuracy, and creative problem-solving to support caregivers, clients, and office goals effectively.