Manage ingredient orders and customer relationships as Quadra's Customer Service Representative in Vaudreuil-Dorion, with hybrid work requiring two office days weekly.

This full-time, permanent generalist role supports Quadra's Food & Ingredients Division. Use JD Edwards, Salesforce, Excel, and bilingual French-English communication while coordinating customer service and commercial activities. Your work helps maintain accurate orders, timely updates, and strong service delivery.

Key Responsibilities:

- Process and manage customer orders in JD Edwards
- Track order status and provide accurate customer updates
- Coordinate delivery, quality, purchasing, and warehouse requirements
- Maintain customer interactions and accounts in Salesforce




- Resolve inquiries and provide product information promptly

Requirements:

- Minimum three years' customer service, distribution, manufacturing, or sales support experience
- College diploma in business administration, commerce, or related field
- Experience with ERP inventory systems and Salesforce
- Microsoft Office proficiency, including valuable Excel skills
- Excellent French and English communication skills

Bring accurate order management, bilingual communication, and customer service expertise to Quadra's ingredients team in Vaudreuil-Dorion.

📌 Ingredients Customer Service Representative (Canada)
🏢 Quadra Group
📍 Canada