Support Tim Hortons restaurant operations by coaching Team Members, managing costs, and resolving guest issues during demanding shifts.

This Supervisor position combines operational oversight with hands-on team leadership in the quick-service restaurant industry. You support the General Manager, maintain standards, and help deliver excellent service through training, coaching, and effective floor management. Daily work may require movement between cold and hot environments.

Key Responsibilities:

- Support the General Manager with day-to-day operations
- Manage floor activity and labour costs effectively
- Coach Team Members and address performance concerns
- Resolve guest issues and improve team response
- Assist with receiving large deliveries as needed

Requirements:

- At least one year quick-service restaurant experience
- Supervisory experience and Team Member training knowledge
- Robust leadership and interpersonal capabilities
- Ability to stand and walk for extended periods
- Ability to lift up to 20 kilograms or 45 pounds

Demonstrate practical restaurant supervision, coaching, and guest-service skills while maintaining Tim Hortons standards under pressure.

📌 Restaurant Operations Supervisor Tim Hortons (Canada)
🏢 Tim Hortons
📍 Canada