Serve Scotiabank customers in Ottawa as a Customer Experience Associate, using relationship-building and digital banking skills for 15 hours weekly.

As part of Scotiabank’s Canadian Banking Branch network, you will represent the branch and put customers first. You will discover needs, process transactions, explain concepts clearly, and support customers throughout their banking journey. The role also involves simple sales opportunities and mobile banking assistance.

Key Responsibilities:

- Build strong customer relationships through exceptional service
- Discover customer needs by listening proactively
- Process day-to-day banking transactions
- Identify and fulfill simple sales opportunities
- Introduce mobile banking applications and self-service options

Requirements:

- Proven customer service skills through work or community involvement
- Qualified, friendly, and efficient customer assistance
- Flexible schedule availability
- Comfort with simple sales situations
- Strong technical skills supporting digital banking

Bring customer service, transaction processing, and digital banking skills to Scotiabank’s Ottawa branch as a Customer Experience Associate.

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📌 Customer Service Associate Ottawa Branch
🏢 Scotiabank
📍 Ottawa