Salary Range: $50,000.00 To $60,000.00 Annually

Job Title: Quality Technician

Reports to: Quality Systems Supervisor or Quality Systems Manager

Department: Quality

Work arrangement: On-Site

Employment Type: Full time.

We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real .

Position Summary:

ofi values in-person collaboration with colleagues – this is a fully onsite position where employees are expected to work their specific work schedule onsite.

Reporting to the ‘Quality Systems Supervisor or Quality Systems Manager, the Quality Technician is responsible for ensuring the quality of products via testing and inspection to meet and/or exceed qualitative and quantitative attributes including sensory, consistency, legality and safety of finished product. This position will work closely with many different departments within the organization including Commodities, Purchasing, Production, Maintenance, Health & Safety and Sales & Marketing. This position is on the Afternoon Shift but requires flexibility to cover weekends and other shifts when required. This position is based in Toronto, Canada.





What You’ll Do - Position Responsibilities:

- Conduct regular quality checks on finished goods (in R&G; and Single Serve formats) and enter results into the database
- Calibrate and maintain instruments and equipment used for testing purposes
- Maintain product quality and food safety program to support BRC, HACCP, FSQM, GMP etc.
- Initiate product holds when necessary, conduct testing and determine disposition for holds
- Prepare samples for lab and sensory testing
- Participate and assist in audits
- Update and maintain documentation control
- Investigate in customer complaints, conduct analysis and follow-ups as required
- Conduct validation reports and risk assessments
- Facilitate and conduct quality training for staff
- Maintain health and safety program practices including safe lifting, lock-out/tag-out, incident prevention and personal safety practices.
- Support equity, diversity, and inclusivity programs.
- Understand, apply and actively participate in maintaining product quality and food safety program practices including BRC, HACCP, QA / QC, GMP, Sanitation and good hygiene practices.
- Understand, apply and actively participate in maintaining health and safety program practices.
- Other duties as assigned.

Experience You’ll Bring – Ideal Role Requirements:

- Food Science Diploma/degree or equivalent
- Minimum 2 years work experience in food manufacturing industry
- Well-developed sensory skills
- Very detail oriented and can maintain a high level of accuracy
- Effective decision-making and judgement
- Strong time management and organizational skills
- Ability to work independently and in a team environment
- Strict adherence to GMP, Food Safety and personal hygiene policies
- Strong verbal, written and interpersonal skills required, including presentation skills
- Ability to analyze data used in all trending reports
- Proficient in the use of computer technology including standard software programs such as Microsoft Word, Excel, and PowerPoint
- Ability to quickly and efficiently learn new systems and softwar

📌 Quality Technician (Toronto)
🏢 Club Coffee
📍 Toronto