Lead retail performance at Mountain Warehouse Market Mall through team coaching, customer service, and visual merchandising excellence. This is a fixed-term, full-time position.

As Team Leader, you will guide the Canada Retail team toward sales targets and strong customer experiences. The position combines coaching, product knowledge, shop floor standards, and daily store operations. You will represent the Mountain Warehouse brand professionally while supporting an inviting shopping environment.

Key Responsibilities:

- Coach, train, and mentor retail colleagues
- Motivate teams toward sales targets and KPIs
- Oversee opening, closing, and daily store operations
- Maintain stock presentation, ticketing, and shop floor organisation
- Resolve customer concerns promptly and professionally

Requirements:

- Passion for outstanding customer service
- Confidence inspiring and inspiring others
- Retail experience including stock control and visual merchandising
- Strong communication and constructive feedback skills
- Proactive, trustworthy, and results-driven approach

Bring retail leadership, operational focus, and customer service expertise to Mountain Warehouse at Market Mall in Alberta.

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📌 Mountain Warehouse Retail Team Leader (Calgary)
🏢 Mountain Group
📍 Calgary