Serve Purolator customers in Vernon through telephone and in-person service, problem-solving, and explicit communication. This part-time schedule runs Monday to Friday.

As a Retail Representative, you will support shipping customers while handling inquiries, complaints, and account challenges. The work includes retail service, technology or POS use, relationship-building, and coordination with Head Office, drivers, warehouse staff, account managers, local management, and corporate partners. Purolator’s schedule offers flexibility between 11:15 a.m. and 5:15 p.m. daily, for 25 hours weekly.

Key Responsibilities:

- Serve customers efficiently and courteously by telephone and in person
- Handle customer complaints, inquiries, shipping details, and account challenges
- Resolve problem shipments with internal and external partners
- Load, scan, log,



and call resolution freight
- Complete cash reconciliation, deposits, and key control

Requirements:

- Three to twelve months of customer service experience preferred
- Three to twelve months of retail experience preferred
- Three to twelve months using technology or POS systems preferred
- Ability to lift 70 pounds and stand three-hour intervals
- Excellent communication, listening, relationship-building, and problem-solving skills

Bring accountable customer service, technology, and problem-solving skills to Purolator’s Vernon retail team while supporting shipment resolution.

#J-18808-Ljbffr

📌 Purolator Retail Customer Service Representative (Vernon)
🏢 Manpower
📍 Vernon