Build change communications experience with CIBC’s Contact Centre team in Toronto, supporting clear messaging, risk management, and stakeholder alignment.

As a People Change Management and Communications Co-op, you will support transformational projects from initiation through completion. You will help develop communications and change strategies for digitization, conversational AI, Gen AI agent assist, and cloud technologies. This temporary four month assignment emphasizes clear communication, relationship management, and collaboration.

Key Responsibilities:

- Ensure change messaging remains transparent and consistent
- Address resistance and challenges constructively
- Advise leaders on managing the people side
- Provide industry trends and benchmarks




- Maintain stakeholder and partner relationships

Requirements:

- Current post-secondary student returning to full-time studies
- Superior writing and presentation abilities
- Capacity to communicate with diverse audiences
- Influence in complex and ambiguous situations
- Commitment to inclusive collaboration and shared success

Bring strong writing, communication, and relationship management capabilities to change initiatives supporting CIBC Contact Centre modernization.

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📌 Change Communications Analyst Co-op (Toronto)
🏢 CIBC
📍 Toronto