Champion exceptional guest service as a Bowling Supervisor at Ed’s Bowling, resolving concerns while supporting daily operations across multiple entertainment areas.

You oversee the Bowling Counter, Lounge and Kitchen, Billiards, and Escape Room while ensuring customer expectations are upheld. When the Manager is absent, you respond to service issues and public inquiries. The position includes required checklists, liquor control, safety standards, and staff communication.

Key Responsibilities:

- Uphold exceptional customer service expectations throughout the facility
- Resolve customer service issues and guest concerns when required
- Ensure cleanliness, liquor control, and safety standards remain upheld




- Complete opening and closing duties and required checklists
- Maintain communication with staff and Managers

Requirements:

- Two to three years of prior supervisory experience
- Experience in restaurant, lounge, or entertainment-based facilities
- Excellent leadership and communication abilities
- Customer service-focused approach to supervising employees
- Ability to pass a basic security clearance

Apply your customer service leadership, issue resolution, and operational judgment to help Ed’s Bowling deliver consistent guest experiences.

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📌 Customer Experience Bowling Supervisor (Edmonton)
🏢 West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel)
📍 Edmonton