Serve TD Canada Trust customers through banking advice, service transactions, and digital education in a Personal and Commercial Banking branch.
As a Personal Banking Associate, you will guide customers toward suitable contacts, accounts, investment advice, and banking solutions. The work includes customer problem resolution, confidential judgement, branch transactions, documentation, and process completion. You will also support positive customer experiences and operational effectiveness.
Key Responsibilities:
- Address day-to-day banking advice and service transaction needs
- Educate customers about mobile, ATM, and online banking
- Guide customers to appropriate staff and internal partners
- Support scheduled cash and non-cash branch transactions
- Complete accurate documentation and business processes
Requirements:
- High School diploma or one-plus years relevant experience
- Investment Funds Canada or equivalent within ninety days
- Proficiency with Microsoft Office, branch software, and internet
- Knowledge of banking solutions and processes
- Robust customer communication and organizational skills
Bring customer experience, banking knowledge, digital education, and sound judgement to TD Canada Trust as a Personal Banking Associate.
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📌 TD Personal Banking Associate (Montreal)
🏢 TD
📍 Montreal
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