Support hotel guests through transparent communication and organized reception service in a permanent, on-site Guest Services Receptionist position. Experience is an asset.

This front desk position includes handling guest concerns, room reservations, arrivals, departures, and requests. You will explain hotel facilities, assist clients with special needs, and maintain accurate vacancy, reservation, and room assignment information. Secondary school graduation is required.

Key Responsibilities:

- Investigate and resolve guest complaints and claims
- Maintain vacancies, reservations, and room assignments
- Provide information about hotel facilities and services
- Assist clients and guests with special needs
- Contact customers for requested wakeup calls

Requirements:

- Secondary school graduation certificate
- Experience is an asset
- Excellent oral communication skills
- Excellent written communication skills
- Reliability and organized work habits

Bring client focus, strong communication, and dependable organization to daily hotel reception and guest support responsibilities.

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📌 Guest Services Receptionist (Vernon)
🏢 Best Western Pacific Inn
📍 Vernon