Use English and French communication skills in a Mississauga customer support role serving B2B customers Monday through Friday. Manage calls, emails, and inquiries accurately.

This Bilingual Customer Support Representative supports the B2B sales team within the Customer Service Department. The role requires call center experience, solid interpersonal skills, and accurate ERP data entry. You will also promote minor component products while resolving customer issues.

Key Responsibilities:

- Handle incoming customer calls professionally and efficiently
- Respond to emails with timely, accurate information
- Upsell minor component products to customers
- Enter customer data accurately into the ERP system
- Manage call-in queues and resolve customer issues

Requirements:

- Call center experience managing customer call queues
- Bilingual proficiency in English and French
- Strong communication and interpersonal skills
- Ability to handle multiple tasks
- Willingness to learn new systems and processes

Bring bilingual communication, call management, and ERP accuracy to customer support for Mississauga's B2B sales team.

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📌 Bilingual Customer Support Representative (Mississauga)
🏢 Manpower
📍 Mississauga