Job Details

Posting Details

- - Posted on November 6, 2026

Locations

Showing 1 location St. Catharines, ON L2N7R6, CAN

- On-site
- Aftersales
- Full-Time
- Requisition #: FULLT

Description

Drive for Excellence

Performance Toyota is the highest volume Toyota dealership in the Niagara region, maintaining a huge inventory of new and high-quality pre-owned vehicles. Performance Toyota has been recognized for its resilience and commitment to delivering an impeccable guest experience.

Performance Toyota is currently seeking a Full-Time Front Desk Administrator to join their dynamic team

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

- Outstanding Experience: Every customer is entitled to a great experience
- Integrity: We are honest and transparent in our actions
- Diversity: We are stronger through the inclusion of people, brands and ideas
- Innovation: We passionately embrace opportunities for new and continuous improvements
- Empowerment: We encourage and support our people in taking initiative
- Giving Back: We positively impact the communities in which we live, work and raise families

Here’s what you’ll deliver:

- Greet people coming into the facility and direct them to the appropriate contact.
- Answer and direct all incoming calls in a courteous and professional manner.
- Monitoring the floor traffic and reporting sales activity including guest visits in our DMS system.




- Strive to minimize the amount of time customers are placed on hold.
- Greet showroom customers and assist with basic inquiries.
- Communicate messages to appropriate parties in a timely manner.
- Update the dealership schedule/directory on a regular basis.
- Perform motor vehicle licensing administration.
- Perform vehicle inventory administration.
- Ability to work in adherence to company safety standards at all times.
- Comply with all company policies, standards and procedures.
- Other duties as required by management.

What you’ll need to succeed:

- Must be available to work the following shifts:
- Monday - Thursday 8:00 am - 4:00 pm and Friday 8:00 am - 6:00 pm.

- High School Diploma or GED is required.
- Minimum of 1 year customer service experience required.
- Reception and/or Dealership experience is considered an asset.
- 1-2 years administrative experience.
- Strong computer skills.
- A friendly, outgoing personality and a genuine interest in people and in helping others, knowledge of the work and of the organization.
- Able to deal with people sensitively, tactfully, diplomatically, and professionally.
- Good communication skills.
- Must possess telephone etiquette; ability to stay calm when callers are irate.
- Able to effectively communicate both verbally and in writing.
- Must be team oriented with a positive attitude.
- Able to meet deadlines and work well under pressure in a fast-paced environment.
- Strong time management and organizational skills.
- Ability to maintain a high degree of confidentiality.
- Personable, reliable, courteous.
- Ability to work flexible hours and work around a changing schedule.

Performance Auto Group Offers:

- Excellent management support and guidance
- Opportu

📌 Full-Time Front Desk Administrator (St. Catharines)
🏢 Performance Auto Group
📍 St. Catharines