Help shoppers navigate Cadillac Fairview shopping centre services through polished communication, information sharing, and responsive customer support. This seasonal part-time contract offers varied daily interactions.

The Seasonal Shopping Centre Customer Service Representative serves shoppers, community retailers, and business partners at Guest Services. You will provide retail and community information, promote events, answer questions, and coordinate responses with security and maintenance. You will also prepare reports, manage records, and contact customers with relevant centre updates.

Key Responsibilities:

- Provide retail, community, stroller, wheelchair, and walker information
- Promote mall events and communicate updates to customers
- Receive inquiries by telephone, radio, and visitor interaction




- Coordinate customer needs with security, maintenance, and marketing
- Prepare weekly status reports for the Guest Services Supervisor

Requirements:

- Excellent customer service and interpersonal capabilities
- Robust organizational skills and careful attention to detail
- Ability to multitask while maintaining accurate information
- Professional demeanor when interacting with the public
- Availability for days, evenings, weekends, and holidays

Bring polished public interaction, multitasking, and customer service skills to Cadillac Fairview’s seasonal Guest Services team.

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📌 Seasonal Shopping Centre Customer Service Representative (Toronto)
🏢 Cadillac Fairview
📍 Toronto