Make fashion accessible at Old Navy through customer service, product expertise, and wardrobe guidance. This full-time role supports a welcoming shopping experience.

The Brand Associate brings Old Navy’s brand to life by connecting with customers and delivering service that builds loyalty. You will educate shoppers about products, inspire choices, and use omnichannel offerings. Success includes personal accountability, collaboration with leadership, and support for store results.

Key Responsibilities:

- Provide respectful, qualified customer interactions
- Use product knowledge to educate and wardrobe customers
- Enhance shopping experiences through omnichannel offerings
- Handle customer issues and returns courteously
- Contribute to personal and overall store goals

Requirements:

- Effective communication with customers and teammates
- Customer-focused service orientation
- Problem-solving mindset open to feedback and learning
- Ability to maneuver through sales floor, stockroom, and office
- Ability to lift up to 30 pounds

Apply customer service, fashion product expertise, and problem-solving skills while representing Old Navy across the store.

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📌 Fashion Retail Customer Service Associate (Barrie)
🏢 Old Navy
📍 Barrie