Serve Oshawa recreation customers through front line service, registrations, and administrative support at facilities across the City of Oshawa.

Reporting to the Supervisor, Recreation Client Services, this Customer Service Representative handles inquiries, complaints, bookings, and memberships. The position processes payments, manages cash, and uses recreation software. It also supports facility operations and responds to incidents when required.

Key Responsibilities:

- Provide front line service to internal and external customers
- Answer telephone calls and monitor email inboxes
- Process registrations, memberships, and facility bookings
- Handle payments, reconciliation, and deposits using POS systems




- Respond to incidents and escalate operational issues

Requirements:

- OSSD or equivalent plus two years relevant experience
- One year of relevant experience in recreation environments
- Cash handling, reconciliation, and numerical skills
- Microsoft Office, IntelliManager, or registration software experience
- Current First Aid, CPR Level C, and AED certification

Bring recreation customer service, administrative support, cash handling, and communication skills to Oshawa facilities serving the community.

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📌 Recreation Customer Service Representative (Oshawa)
🏢 City of Oshawa, ON
📍 Oshawa