Customer experience leads this collision repair service role with Boyd Autobody & Glass. Use communication, accuracy, and organization across every customer touchpoint.

The Customer Service Representative supports customers, insurance partners, and the repair facility team during vehicle repairs. You will communicate effectively through phone, email, and in-person interactions. You will also coordinate appointments, assignments, repair documentation, rental information, and service communications.

Key Responsibilities:

- Deliver consistent WOW Operating Way execution
- Manage customer and insurance partner working relationships
- Schedule vehicle repair appointments in the repair system
- Manage car rental information during repairs
- Apply continuous learning to maintain work quality

Requirements:

- High school diploma required
- At least one year customer service experience
- Effective verbal and written communication skills
- Robust attention to detail and accuracy
- Ability to multitask effectively

Bring a friendly demeanor, detailed documentation, and dependable communication to customer experiences at Boyd Autobody & Glass.

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📌 Collision Repair Customer Experience Specialist (Manitoba)
🏢 The Boyd Group
📍 Manitoba