Client services coordination and problem solving define this part time position with Larga Baffin. Communicate courteously with clients, partners, and service providers.

Reporting to the Supervisors and Manager of Client Care, the Client Care Coordinator organizes client needs and supports customer inquiries. The work includes client service, complaint resolution, registration, records, and general clerical duties. You will coordinate with internal departments and external partners to help meet client needs.

Key Responsibilities:

- Greet clients, visitors, and service providers warmly
- Answer multiple incoming calls professionally and courteously
- Handle complaints and escalate them appropriately
- Coordinate client services with departments, vendors,



and partners
- Maintain organized front desk and lobby areas

Requirements:

- Two to three years of similar customer service experience
- High School Diploma or equivalent
- Excellent interpersonal and communication skills
- Demonstrated problem-solving ability and sound judgment
- Accurate records management and organizational skills

Support Larga Baffin clients through courteous communication, coordinated services, complaint resolution, and dependable administrative practices.

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📌 Part Time Client Services Coordinator (Ottawa)
🏢 Larga Baffin
📍 Ottawa