About the Role

Our client, a non-profit organization dedicated to improving the lives of vulnerable individuals, is seeking a motivated Community Care Coordinator. This fully remote position allows you to manage and deliver essential support services to individuals and families within Kimberley and the broader Northern Cape region from your own location. You will be responsible for assessing needs, coordinating care plans, and connecting clients with appropriate resources. The role demands excellent organizational skills, a compassionate approach, and the ability to navigate complex social service systems virtually. As a remote role, it offers significant flexibility while maintaining a crucial connection to the communities served.

Key Responsibilities

- Conduct remote needs assessments for individuals and families seeking support.
- Develop and coordinate individualized care plans, ensuring client-centered approaches.
- Liaise with local service providers, healthcare professionals, and community agencies in the Northern Cape .
- Provide information, guidance, and referrals to available community resources.
- Monitor client progress and adjust care plans as needed.
- Maintain accurate and confidential client records using digital systems.
- Facilitate virtual support groups and information sessions.




- Advocate for the needs of clients within the service delivery system.
- Collaborate effectively with remote team members and supervisors.

Requirements

- A relevant qualification in Social Work, Community Health, Psychology, or a related field.
- Previous experience in case management, care coordination, or community support.
- Robust understanding of social services, healthcare, and community resources in South Africa .
- Excellent communication, organizational, and problem-solving skills.
- Proficiency with digital communication platforms (e.g., Zoom, Teams, email) and CRM/case management software.
- Ability to work independently, manage time effectively, and maintain professional boundaries in a remote setting.
- Empathy, patience, and a strong commitment to client well-being.
- Familiarity with the Kimberley and Northern Cape context is an asset.

Benefits

- Competitive annual salary.
- Versatile fully remote working arrangement.
- Opportunities for professional development and training.
- The chance to make a significant positive impact on community members' lives.
- Supportive virtual team setting.
- Access to resources for setting up an effective home office.

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📌 Community Care Coordinator (Kimberley)
🏢 Placements24
📍 Kimberley