Pick and prepare customer orders while helping shoppers find project solutions at The Home Depot. Customer service and careful product handling are central.

Freight Team Associates balance order fulfillment with sales-floor readiness and customer assistance. The position involves asking open-ended project questions when needed, identifying customer needs, and following the Get Model of Customer Service. Associates carefully pack products to prevent damage, label orders accurately, and place them in specified holding areas.

Key Responsibilities:

- Ask customers open-ended project questions when required
- Determine customer needs and level of expertise
- Pick assigned orders accurately
- Pack products carefully to prevent damage
- Label and place orders in holding areas

Requirements:

- High school diploma or equivalent
- One to two years retail or distribution experience is an asset
- Knowledge of order picker machines is an asset
- Solid interpersonal and organizational skills
- Ability to follow safety and loss prevention procedures

Use customer focus, order accuracy, and careful packing to support project needs as a The Home Depot Freight Team Associate.

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📌 Order Picker Customer Service Associate (Campbell River)
🏢 The Home Depot Canada
📍 Campbell River