Provide accurate customer assistance at FedEx while using interpersonal communication and administrative skills in a direct customer interface.
This interview position supports effective station operations through customer service and administrative duties. The work includes promoting continued sales and identifying potential incremental revenue. Preferred knowledge includes Canadian Customs regulations and FedEx Express and Ground products and services. You will also use analytical, problem solving, and negotiation skills while operating in a Windows environment.
Key Responsibilities:
- Provide accurate information and assistance to customers
- Perform administrative duties supporting efficient operations
- Promote continued sales wherever possible
- Generate potential incremental revenue wherever possible
- Operate in a PC Windows environment
Requirements:
- High school diploma or equivalent; college diploma preferred
- Excellent interpersonal and verbal communication skills
- Good analytical, problem solving, and negotiation skills
- Complete required basic and recurrency training successfully
- Lift 70 pounds and maneuver 150 pound packages with equipment
Apply customer assistance, administrative, communication, and sales skills while supporting FedEx station operations and customer needs.
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📌 FedEx Customer Service Representative (London)
🏢 FedEx Canada
📍 London
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