Deliver exceptional customer service as a Member Experience Associate at MOVATI Athletic, creating welcoming club experiences through confident, detailed guest interactions.

This full time position supports MOVATI Athletic’s Member Experience team and affordable luxury fitness brand. You will promote outstanding service, improve member experiences, and engage guests from arrival onward. Flexibility, multitasking, and closing availability are essential for this customer-facing work.

Key Responsibilities:

- Manage and resolve member concerns proactively
- Serve retail operations, including the cafe and pro-shop
- Complete cleaning duties safely and on time
- Promote current programs, products, and services




- Process sales transactions and administrative tasks accurately

Requirements:

- Customer service experience in retail, hospitality, leisure, or fitness
- One or more years of related experience is an asset
- Current CPR and First Aid certification required
- High school diploma or equivalent experience is an asset
- Monday to Friday closing availability from 4:15pm to 12:15am

Bring customer service, flexibility, and attention to detail to help MOVATI Athletic members feel welcome, comfortable, and healthy.

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📌 Member Experience Customer Service Associate (Ottawa)
🏢 Movati Athletic (Group
📍 Ottawa