Coordinate technical support incidents and assist computer users as a Technical Support Incident Coordinator in a permanent English-language position. Maintain documentation and support reliable technology access.

College/CEGEP education and 1 to less than 7 months of experience are required. This position includes supervising other technical support workers and organizing information for technical support analysts. You will also give network access, install employee equipment, and respond to identified business technology difficulties.

Key Responsibilities:

- Manage incidents and provide customer service
- Supervise other technical support workers
- Give access to computer networks
- Install cables, operating systems, and appropriate software
- Organize problems and solutions information for analysts

Requirements:

- College/CEGEP education
- 1 to less than 7 months of field experience
- Permanent work availability
- English work language
- Availability for 35 to 40 weekly hours

Use incident coordination, equipment installation, and network access skills to support users, analysts, and technical support workers.

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📌 Technical Support Incident Coordinator (Edmonton)
🏢 Calgary Trail Family Medical Clinic
📍 Edmonton