Remote client support work in Kimberley, Northern Cape requires strong communication and organized handling of orders, accounts, and customer inquiries.

This contract position supports customers for a growing online retail platform. The Client Support Administrator manages communications, resolves issues, and maintains accurate records. Experience in customer service or administrative support, computer proficiency, and e-commerce familiarity support success in this work.

Key Responsibilities:

- Respond to order, shipping, and account inquiries across channels
- Guide customers through platform navigation and order placement
- Process returns, exchanges, and refunds according to policies
- Update customer and order information accurately in CRM




- Resolve delivery issues with the operations team

Requirements:

- Previous customer service or administrative support experience
- Excellent written and verbal communication skills
- Strong organization and attention to detail
- Computer, email, and basic online platform proficiency
- Reliable internet and suitable home workspace

Support online retail customers remotely through transparent communication, accurate records, order assistance, and effective issue resolution.

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📌 Remote E-Commerce Client Support Administrator (Kimberley)
🏢 Placements24
📍 Kimberley