Hybrid customer service work in Kimberley suits communicators skilled in customer inquiries, troubleshooting, and accurate request processing. This part-time schedule supports other commitments.

This Customer Service Representative role supports customers across phone, email, and potentially in-person channels. You will answer questions, explain products and policies, resolve basic issues, and document interactions. The position also requires organized request handling and appropriate escalation.

Key Responsibilities:

- Handle inquiries through phone, email, and potential in-person channels
- Provide accurate product, service, and policy information
- Troubleshoot and resolve customers' basic issues
- Process requests, orders, or applications accurately
- Document interactions and escalate complex issues appropriately

Requirements:

- Good verbal and written communication skills
- Basic computer proficiency
- Customer-focused, patient attitude
- Solid organizational skills
- Residence in or near Kimberley, Northern Cape

Bring patient communication, customer support, and organized issue resolution to this part-time hybrid representative role in Kimberley.

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📌 Hybrid Customer Service Representative (Kimberley)
🏢 Placements24
📍 Kimberley