Serve as the first customer contact while supporting operational administration, records, and package issues. This seasonal position runs Monday through Friday, 1600 to 2000.

As an Operations Administrator, you will perform clerical functions for hub and station areas, including customer service and quality assurance. The work includes handling damaged or incorrectly addressed packages to optimize delivery time. Strong communication, data entry, and organizational abilities are required for changing priorities.

Key Responsibilities:

- Respond professionally to customer requests and diverse issues
- Provide clerical support for station operational areas
- Review data and maintain operational records




- Handle damaged and incorrectly addressed packages timely
- Support quality assurance and linehaul activities

Requirements:

- High School Diploma or GED
- Customer service skills for effective professional responses
- Typing, data entry, and data review skills
- Microsoft Office and web-based software experience
- Ability to manage priorities with accuracy and detail

Use customer service, records management, and administrative skills to help address operational issues and support delivery timelines.

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📌 Customer Service Operations Administrator (Greater Sudbury)
🏢 FedEx Canada
📍 Greater Sudbury