What is the opportunity?

Within RBC Investor Services, the Market Services unit is responsible for driving revenue and NIAT through winning client activities in the markets space including Securities Lending. The incumbent will act as a key subject matter expert within Reporting & Control team, providing advanced analytical and operational support to ensure data integrity, efficiency, and regulatory compliance.

The role plays a critical part in maintaining strong operational risk controls, driving process improvements and supporting business initiatives that enhance client service and operational excellence.

What will you do?

Serve as a subject matter expert (SME) for client set up and maintenance processes, ensuring profiles are accurate, compliant and aligned with internal policies, contractual and regulatory standards.

Perform complex data analysis and reconciliation to validate client data to ensure ongoing accuracy and reporting deliverables

Provide expertise and guidance in support of business and regulatory initiatives coordinating with internal partners to investigate issues and develop sustainable solutions

Lead or support process improvement initiatives, identifying opportunities to enhance efficiency, strengthen controls, and automate manual workflows.

Develop and maintain comprehensive operating procedures and documentation, ensuring consistency transparency and compliance across all reporting and control activities.

Collaborate with Technology and Client Solution teams to define business requirements, conduct user testing, and ensure successful implementation of system enhancements. Contribute to governance and control frameworks, proactively identifying risks, escalating issues, and supporting audit and compliance reviews.

Act as a resource and mentor to team members sharing expertise, promoting best practices and fostering a cooperative team environment

Support projects, data analysis and other initiatives that advance the objectives of Reporting and Control function and business.

What do you need to succeed?

Must haves:





- Advanced Problem Solving capabilities & high attention to detail
- Transformation and Change
- Operational Risk
- 3 + years Securities Lending/Finance Experience
- Demonstrated Experience in an Operational environment
- Advanced MS Excel skills, including macros, pivot tables,vlook up

Nice-to-have:

- University or post graduate degree

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact.

Work in a dynamic, collaborative, progressive, and high-performing team.

Flexible work/life balance options.

Opportunities to do challenging work.

Opportunities to take on progressively greater accountabilities.

Access to a variety of job opportunities across business.

Job Skills

Active Learning, Adaptability, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: Application Deadline: Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$67,000.00 - $110,000.00 <

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