Support airport passengers with check-in, boarding passes, baggage processing, and safety procedures as a PAX Agent with Samsic Assistance Canada Inc. Adaptable airport schedules apply.

This PAX Agent position provides direct operational support to the Shift Supervisor. You will inspect passenger documentation, assist customers through airport processes, and operate carrier-specific reservation and ticketing software. The work supports airline partners across Canada’s major airports while following Samsic SOPs and applicable security requirements.

Key Responsibilities:

- Inspect passenger documentation and issue boarding passes
- Reschedule passengers affected by interruptions or cancellations
- Process baggage, including handling and applicable fee calculation




- Assist passengers requiring wheelchair, VIP, or minor support
- Report security and safety incidents or findings

Requirements:

- High School diploma or GED equivalent
- Relevant customer service work experience
- Excellent written and verbal communication skills
- Ability to type and learn airline software
- Flexible availability for evenings, weekends, and holidays

Bring customer service, documentation, communication, and airport operations skills to Samsic Assistance Canada Inc. as a dependable PAX Agent.

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📌 Airport Passenger Service Agent (Richmond)
🏢 SAMSIC Groupe
📍 Richmond