Create joyful customer experiences at Indigo while connecting shoppers with books, products, and stories. This retail opportunity requires availability from 5AM.

As a Customer Experience Representative, you will support authentic employee and customer experiences through engaging service and product storytelling. You will connect with customers on the sales floor, curate collections, and help create a welcoming store workplace. Retail experience is preferred but not required.

Key Responsibilities:

- Engage customers and connect them with relevant products
- Tell stories that connect customers to Indigo
- Replenish, shelve, and receive incoming store merchandise
- Conduct inventory counts and manage product returns
- Create visually appealing displays using merchandising standards

Requirements:

- Availability from 5AM and for flexible schedules
- Adaptability and willingness to learn store operations
- Commitment to exceptional customer and employee experiences
- Ability to stand and move on sales floors
- Ability to lift items weighing up to 40 pounds

Bring customer connection, product storytelling, and retail flexibility to Indigo as a Customer Experience Representative.

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📌 Indigo Customer Experience Representative (Ottawa)
🏢 Indigo
📍 Ottawa