Coordinate work order information and customer requests as a Call Centre Operator using Microsoft Office, telephone service, and careful listening. Support staff and customers.

In this customer service representative position, you will support work order management for facilities maintenance, space planning, and other requests. You will enter and submit information, process service transactions, and communicate through telephone and email. Proactive interactions help uncover existing or future customer needs.

Key Responsibilities:

- Enter and submit facilities maintenance request information
- Record space planning and other customer requests
- Process a wide variety of service transactions
- Respond to emails and provide general assistance
- Uncover needs through proactive customer interactions

Requirements:

- Outstanding customer service capability
- Solid written and verbal communication skills
- Excellent listening and telephone etiquette
- Proficiency with Microsoft Word, Excel, and Outlook
- Detail-oriented work approach; call center experience asset

Apply your customer service, work order support, reporting, and communication abilities as a detail-oriented Call Centre Operator.

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📌 Call Centre Work Order Coordinator (Toronto)
🏢 Compass Group Canada
📍 Toronto