Bilingual customer service expertise meets transportation support in Mississauga, with phone, email, shipment tracking, and Excel reporting responsibilities. Monday-to-Friday shifts are scheduled in western or eastern time.

This Customer Service Representative role supports customers through a one-stop service approach. You will address French and English inquiries, track shipments, coordinate communication with operations, and complete administrative tasks. The position requires organized service delivery across phone and email channels.

Key Responsibilities:

- Provide exceptional one-stop customer service through the call center
- Address customer inquiries by phone and email
- Track shipments against established standards




- Coordinate communication between operations and customer service
- Prepare Excel reports, filing, and data entry

Requirements:

- Mandatory spoken and written French-English bilingualism
- High school diploma
- At least two years of similar experience
- Robust analytical and problem-solving skills
- Office software knowledge, including Word, Excel, and Outlook

Support transportation customers in Mississauga through bilingual communication, shipment tracking, operational coordination, and accurate reporting.

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📌 Bilingual Transportation Customer Service Representative (Mississauga)
🏢 Manpower
📍 Mississauga