Build customer relationships and guide repair service as Manager at RDO Equipment Co. in Lakeside, California, leading technicians daily. As a full-time Service Manager, you will deliver respectful, timely communication throughout repairs while keeping teams aligned. The position combines customer service, workflow coordination, work order management, and technician development. Industry experience remains optional.
Key Responsibilities
- Deliver explicit, respectful customer communication during repairs
- Ensure customers receive a world-class service experience
- Keep internal teams informed and aligned
- Handle technician concerns and support their growth
- Monitor repair progress through internal systems
Requirements:
- Passion for top-notch customer experiences
- Desire to grow in a leadership role
- Ability to learn new computer systems quickly
- Clear communication in writing and conversation
- Ability to work in the United States without sponsorship Use customer service, communication, and leadership strengths to support RDO Equipment Co. customers and technicians in Lakeside.