If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Quality & Food Safety Systems Specialist 000200 Full Time St. Stephen, NB, CA 4 days ago Requisition ID: 2595 Quality & Food Safety Systems Specialist – St. Stephen, NB Who We Are Founded in 1873, Ganong stands as Canada's oldest family-owned and operated chocolate company. With a rich heritage and unwavering commitment to quality, we proudly produce our renowned confections in Canada’s Chocolate Town — St. Stephen, New Brunswick. Driven by our purpose to inspire life’s sweetest moments, we continue our long-standing tradition of crafting high-quality confections while delivering unique value to our customers. Guided by our core values of safety, integrity, boldness, quality, heritage, and fun, we foster a culture where people and ideas thrive. The Role Reporting to the Quality Manager, the Quality & Food Safety Systems Specialist will play a key role in advancing Ganong's Quality, Food Safety, and Sanitation systems through digital innovation, AI-powered tools, and continuous improvement. This exciting role combines technology, problem-solving, and employee development to create practical solutions that simplify processes, improve efficiencies, and strengthen food safety compliance. Working closely with cross-functional teams, you'll identify opportunities to enhance digital systems, develop user‑friendly tools, and turn data into meaningful insights. Just as importantly, you'll help bring these improvements to life by providing hands‑on training, coaching employees, and building confidence in new technologies . The Opportunity Join Ganong and become part of our story,



where crafting confections to inspire life's sweetest moments is at the heart of everything we do. Guided by our commitment to safety, quality, and innovation,

we offer
an inclusive and collaborative culture that blends our proud heritage with forward‑thinking ideas. This is a unique opportunity to help shape the future of our Quality and Food Safety systems, introduce innovative digital solutions, and empower employees to embrace new ways of working. Your contributions will make a meaningful impact on how we work, learn, and continuously improve. Who You Are You're a curious, creative, and solutions-focused individual who is passionate about technology and finding better ways of doing things. You enjoy exploring emerging digital tools, including AI and automation, and turning innovative ideas into practical solutions that make everyday work easier. You're equally passionate about people. Whether you're introducing a new digital tool, delivering hands‑on training, or helping a colleague navigate a new system, you communicate with patience, enthusiasm, and clarity. You understand that successful innovation isn't just about technology — it's about empowering people to use it confidently. You thrive in a collaborative workplace, enjoy solving challenges, and bring a strong attention to detail to everything you do. You're comfortable working with data, managing multiple priorities, and supporting continuous improvement while maintaining high standards of quality and food safety.
- Identify, develop,



and implement innovative digital solutions, including AI-powered tools and automation, to improve Quality, Food Safety, and Sanitation processes.
- Develop and enhance digital forms, workflows, dashboards, and reporting tools within Redzone and other information management systems.
- Collaborate with employees and cross‑functional teams to understand operational challenges and create practical, user‑friendly solutions.
- Lead hands‑on training, cross‑training, and coaching initiatives to build employee confidence and capability with digital tools and systems.
- Create clear training materials, standard operating procedures (SOPs), and resources to support successful system adoption.
- Monitor and maintain quality and food safety data, ensuring accuracy, consistency, and compliance with established standards.
- Develop, track, and report key performance indicators (KPIs) to identify trends, support decision‑making, and drive continuous improvement.
- Lead Redzone activities related to quality and food safety compliance metrics, collaborating with the Redzone Coordinator and other departments on system enhancements.
- Support internal and external audits, traceability exercises, compliance documentation, and corrective action processes.
- Gather employee feedback, evaluate system effectiveness, and continuously refine tools and processes to ensure improvements are sustained.
- Promote a positive approach to innovation, collaboration, and continuous improvement across the organization. Qualifications
- Strong computer and digital technology skills, with an interest in AI, automation, and emerging technologies.
- Experience developing, implementing, or improving digital tools,

📌 Quality & Food Safety Systems Specialist (Saint John)
🏢 Ganong Bros.
📍 Saint John