Managing Director, Projects & Operations

About the Company
Market-leading provider of facilities management & project delivery services Industry Internet Type Privately Held Founded 1992 Employees 5001-10,000 Categories
- Information Technology & Services
- Technology
- Consulting & Professional Services
- Facilities
- B2B
- SAAS
- Enterprise Specialties
- facilities management and facilities services
- project delivery services
- energy and sustainability solutions
- building performance management
- workplace advisory and management
- real estate management services
- fuel system maintenance and repair
- data centers and critical environments (us)
- professional services
- project management
- services de gestion des installations
- services de livraison de projet
- solutions d'énergie et de durabilité
- gestion de la performance des bâtiments
- conseil et gestion du lieu de travail
- services de gestion immobilière
- entretien et réparation du circuit de carburant
- centres de données et environnements critiques
- services professionnels
- and gestion de projet

About the Role
The Company is seeking a Managing Director, Projects & Operations to oversee facilities management projects and retail facility operations.



Responsibilities include leading the delivery of an annual capital project portfolio, supporting project planning and budgeting, managing risk, and improving delivery processes. The role is also accountable for day-to-day operations across an assigned national portfolio, including work orders, incidents, compliance, and contractual obligations. The Managing Director will maintain client relationships, resolve escalations, develop solutions aligned with client needs, and lead project and operations teams, including staffing, coaching, and talent development. Candidates should have at least 10 years of experience delivering capital projects and programs, managing operations, and leading large teams with direct and indirect reports. Experience with infrastructure and tenant improvement projects, emergency response, wide-ranging delivery models, and project contracts is important. The role also calls for strong portfolio and risk management, client relationship, communication, and people leadership skills. Applicants should be able to manage complex, multi-year programs while ensuring operational performance and regulatory compliance. Hiring Manager Title General Manager Functions
- Operations

📌 Managing Director, Projects (Toronto)
🏢 Leading
📍 Toronto