The Team Lead, Human Resources is responsible for supporting the delivery of Human Resources programs, services, and people initiatives across the organization. Reporting to the Manager, Human Resources, this role provides day-to-day leadership to the HR team while serving as a trusted advisor to leaders on workforce planning, recruitment, employee relations, performance management, compensation, organizational effectiveness, and employee engagement. This position is intended to provide a structured succession path into the Manager, Human Resources role. The successful candidate must be an experienced HR professional who is ready to operate at a management level, assume progressively greater responsibility, and provide continuity of HR leadership. The Team Lead will work closely with the Manager, Human Resources to develop a comprehensive understanding of the organization’s people strategy, HR operations, governance requirements, and leadership priorities. The position requires strong knowledge of employment and human rights legislation across multiple Canadian provinces, sound professional judgment, project management and execution, and demonstrated experience leading and developing an HR team. Duties & Responsibilities HR Leadership and Succession
- Work closely with the Manager, Human Resources, to support the execution of the organization’s people strategy and enterprise-wide priorities.
- Provide day-to-day leadership, direction, and support to the Human Resources team.
- Lead, coach, and develop HR team members, building capability and encouraging independent judgment and problem-solving.
- Assign and oversee HR team priorities, ensuring work is completed accurately, consistently, and within established timelines.
- Act as a key point of escalation for complex or sensitive HR matters.




- Provide leadership continuity during the Manager, Human Resources’ absence.
- Support the development and implementation of annual HR priorities, operational plans, and departmental objectives.
- Maintain a hands‑on role in HR operations while providing leadership and guidance to the team. Strategic HR Partnership
- Develop robust partnerships with leaders across the organization to understand business priorities, workforce requirements, and organizational challenges.
- Provide practical and strategic HR advice that considers business needs, employee experience, legal requirements, organizational culture, and risk.
- Support workforce planning, organizational design, succession planning, and talent management initiatives.
- Translate business priorities into effective HR programs, processes, and solutions.
- Support organizational change initiatives and provide guidance to leaders throughout implementation.
- Identify emerging workforce risks, trends, and opportunities and recommend appropriate actions.
- Prepare HR updates, recommendations, and reports for senior leadership. Employee Relations
- Provide guidance on complex employee relations matters, including investigations, performance concerns, disciplinary action, accommodations, workplace conflict, leaves of absence, and terminations.
- Coach leaders on addressing employee concerns promptly, consistently, and respectfully.




- Conduct or oversee workplace investigations and ensure findings and recommendations are appropriately documented.
- Ensure employee relations matters are handled in accordance with applicable legislation, organizational policies, and established HR practices.
- Identify trends in employee relations matters and recommend proactive solutions.
- Maintain accurate, objective, and confidential documentation regarding sensitive employee matters. Performance Management and Talent Development
- Support the administration and ongoing improvement of the organization’s performance management framework.
- Coach leaders on performance expectations, feedback, goal setting, employee development, and performance improvement plans.
- Promote fair and consistent application of performance management practices.
- Support leadership development, succession planning, and employee development initiatives.
- Identify opportunities to strengthen leadership capability and overall organizational effectiveness. Recruitment and Workforce Planning
- Provide leadership and oversight of full‑cycle recruitment activities.
- Partner with leaders to clarify workforce needs, position requirements, recruitment strategies, and selection processes.
- Ensure recruitment practices are timely, consistent, inclusive, and aligned with organizational objectives.
- Support recruitment for senior, specialized, or confidential positions.
- Review employment offers and related documentation to ensure accuracy, internal alignment, and appropriate approvals.
- Monitor recruitment activity and recommend improvements to the candidate and hiring manager experience. Compensation, Benefits, and HR Programs
- Support the design, administration, and governance of compensation and ben

📌 Team Lead, Human Resources (Calgary)
🏢 Olympia Trust
📍 Calgary